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 Frequently Asked Questions About...

Finding Products on MajorFind:
Is there any charge for seeking products on MajorFind?
Is there a limit to how often I can seek products on MajorFind?
Does MajorFind reveal a seeker's contact information to Dealers?
Who are the Dealers that will receive my request?
What happens to replies to my request?
Will you ever sell my contact information to a third party?

Becoming a Dealer:
Why should I become a MajorFind dealer?
How much does becoming a Dealer cost?
How many leads can I expect to receive?
How do I know that the leads are legitimate?
What is the cancellation policy?

Being a Dealer:
Who do I contact for support?
What if I have forgotten my password?
What if my e-mail address has changed?

 Q: Is there any charge for seeking products on MajorFind?
A: No...never. Seeking products on MajorFind is 100% free of charge. MajorFind funds its service through subscription revenue from Dealers. No revenue comes directly from seekers.

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 Q: Is there a limit to how often I can seek products on MajorFind?
A: No. If fact, we encourage antiques dealers and other professional who frequently seek out products on behalf of customers to use our service.

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 Q: Does MajorFind reveal a seeker's contact information to Dealers?
A: No. We send your lead description, city and state to the Dealers, and if they choose to reply, they do so through MajorFind. They never see a seeker's email address, name or other contact information.

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 Q: Who are the Dealers that will receive my request?
A: The Dealers are individuals -- mostly antiques business owners -- who have signed-up to receive MajorFind leads. We are only sending the leads to our own private subscription list. The Dealers are not pre-screened, but we will promptly remove any dealer who has engaged in any sort of fraud over our system. That said, seekers should use the same level of caution they always use when doing business with strangers over the Internet.

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 Q: What happens to replies to my request?
A: Replies will arrive to the e-mail address you supplied with your inquiry. They will come from MajorFind, but they will display the reponding Dealer's e-mail address.

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 Q: Will you ever sell my contact information to a third party?
A: No. We think selling contacts is a short-sighted way to make money, and we are in this business for the long haul. We are more interested in creating a base of loyal repeat visitors.

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 Q: Why should I become a MajorFind dealer?
A: If you are in the business of supplying people with hard-to-find items such as antiques, collectibles, architectural salvage, and fine art, MajorFind is designed with your needs in mind. We deliver leads from buyers who know exactly what they want and are on the hunt. What better kind of lead is there?

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 Q: Is there any charge for replying to leads on MajorFind?
A: No. MajorfFind is a free service to both seekers and Dealers.

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 Q: How many leads can I expect to receive?
A: The average number of leads per day is continuously growing, and depends on the leads categories you choose to receive. For a sample of leads that currenly went out to MajorFind Dealers, click on the 'Leads Archive' menu.

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 Q: How do I know that the leads are legitimate?
A: We require double entry on an email addresses, and confirm seeker requests by email to help guard against "fake" submissions. We also screen lead content for anything that's not appropriate to our service. Seekers are not screened for their ability to be good customers. Dealers should use the same level of caution with MajorFind Seekers that they always use when doing business with strangers over the Internet.

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 Q: What is the cancellation policy?
A: Dealers can cancel at any time by providing written notice to admin@majorfind.com. Cancellations become effective at the end of the current billing cycle. MajorFind reserves the right to cancel subscriptions of customers who might be abusing our system.

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 Q: Who do I contact for support?
A: Email admin@majorfind.com.

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 Q: What if I have forgotten my password?
A: Click on the 'Password Reminder' option on the 'Dealer Options' menu. You will be prompted for your email address, and your password will be emailed to you.

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 Q: What if my e-mail address has changed?
A: Login to the site. Click on the 'My Profile' option on the 'Dealer Options' menu. You can edit your email address, password, and mailing preferences in this section.

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